Big Top Box Office

Luna Park Sydney
1 Olympic Drive, Milsons Point, NSW, 2061

Phone: (02) 9033-7600 or 1300BIGTOP

Box Office Hours

Mon – Thu: 9am – 5:30pm
Counter sales and ticket collects will not be available on Tuesday, Wednesday and Thursday. Phone & Internet sales only.
Fri: 9am – 8pm
Sat: 9am – 8pm
Sun: 9am – 5.30pm
Box office is also open till 10.30pm on show nights.

Online:
PLEASE READ THE BELOW TERMS & CONDITIONS AND CONTINUE YOUR
ONLINE BOOKING BY CLICKING 'I AGREE' AT THE BOTTOM OF THE PAGE

There are three ways to purchase tickets to events at Big Top Sydney:
in person at the venue, over the phone or this website.

Venue Box Office:
Tickets can be purchased at the venue box office between the hours stated above (Tue & Wed Phone & Internet Sales Only - Counter sales and Ticket collects will not be available on Tue & Wed). We accept cash, eftpos, BC, MC, VC, AMEX. Phone and internet booked tickets can also be collected during these hours.

Phone Charge:
(02) 9033 7600 or 1300BIGTOP. Big Top Box Office accepts BC, MC, VC, and AMEX for telephone sales. The purchase can only be made by the cardholder. You will be issued with a reference number which you will need to quote to collect your tickets. You will also be required to produce the credit card you that you booked with, to sign for the tickets.

Internet Sales:
Internet sales are available on the website 24 hours a day, 7 days a week.
Big Top Sydney accepts BC, MC, VC, and AMEX for internet sales.

Please treat your tickets like cash, as tickets are sold on a strict no refund, no exchange, and no replacement basis. Tickets are refunded under the relevant NSW laws that protect the venue & ticket purchaser. A change in your personal plans or circumstances does not warrant a refund.

Age Restriction:
Please note that unless the show specifies "all ages", you must be 18 years or over and may be required to show proof of age. In accordance with Liquor Regulations of NSW 1983, the only acceptable forms of proof of age are:

CURRENT Australian Photo drivers license (International drivers licenses are not accepted)
CURRENT Passport
RTA Proof of age card

Children under the age of 10 will  not be permitted to attend General Admission Standing Shows.
Children under the age of 5 will not be permitted to attend Reserved Seating and General Admission Seated Shows.

Booking Fee:
All ticket prices and booking fees quoted are inclusive of GST. Tickets purchased in advance incur a booking fee charged per ticket. A transaction fee of $5.95 applies to all internet and telephone transactions. For show information and to purchase a ticket online, please go to ‘Coming Attractions’ and ‘Book Tickets Now’.

Delivery Information:

Regular Mail (FREE)
Luna Park Sydney uses Australia Post's regular mail service, which may take up to 7 working days for delivery within Australia. Please note Australia Post cannot trace tickets sent by regular mail. No responsibility will be taken for tickets sent by regular mail.

Registered Mail ($2.50)
Registered Mail provides you with a unique and traceable identifier with Australia Post. Australia Post recommends that you allow 14 working days delivery time for registered mail.
Lost, stolen, or destroyed tickets will only be replaced according to the promoter of each event's policy. In most cases Luna Park Sydney uses registered mail for general admission (GA) tickets which cannot be replaced if not received, lost, stolen or destroyed etc.
Tickets sent by registered mail incur an additional fee and is not recommended for overseas addresses.

Express Post ($3.50)
We use Australia Post's Express Post service. Allow 3 working days for delivery to eligible cities within Australia. Please check with Australia Post that your area is covered by Express Post delivery.
This delivery method is not available for overseas addresses and is not available for all events.
 
Conditions Of Sale:

1. Tickets are sold on behalf of the organization responsible for presenting the event and are subject to the conditions applicable to the event and/or the venue. All claims are the sole responsibility of that organization.
2. Tickets will not be exchanged, refunded or returned after purchase.
3. The right is reserved to add, withdraw or substitute artists and/or vary advertised programs, prices, seating arrangements and audience capacity.
4. The management reserves the right to refuse admission and in such event will not refund admission fee paid.
5. Cameras, audio and video recorders may not be permitted.
6. It may be a condition of entry to individual events that a search of person or possessions will be required at the time of entry to the venue.
7. Dangerous items i.e. chains will not be permitted inside the venue and must be cloaked.
8. Entry may be refused if tickets are damaged or defaced in any way or are not purchased for other authorized points of sale.
9. Credit Card purchases can only be made by the cardholder. You will be issued with a reference number which you will need to quote to collect your tickets. You will also be required to produce the credit card you that you booked with, to sign for the tickets.
10. Risk Warning - Section 5M Civil Liability Act 2002. Attendance at the event for which a ticket is sold is a recreational activity and there are risks of injury in attending. By attending you accept these risks and will not make any claim if you are injured. 

I agree to the above terms & conditions - Book Tickets Now